3 Global Services Mumbai- Customer Support Fresher OpeningsJune 29th, 2011 Posted by VFreshers
Job Position : Customer Support Exec
Number of Posts : 100
Name of the Organization : 3 Global Services
Experience: 0 – 4 Years
Job Location: Mumbai (Maharashtra)
Job Duties :
- Handle customer queries wrt billing,tariff plans,change of plans ,installments and payments.
- Up selling inhouse products & services
- Trouble shooting.
- Solving technical Queries
- 1st & 2nd bucket collections i.e reminder calls and recovery
- Inbound / Outbound processes
- Rotational work offs: 2 Work offs in a week. Could be any days of the week.
- Excellent Communication skills
- Basic computer application skills & Selling / Convincing Skills
- Should have good negotiation and convincing skills
Details of the Organization :
3 is the fastest growing international 3rd Generation telecom & multimedia brand owned by the Hutchison Whampoa Group. 3 is currently present in ten countries the UK, Ireland, Italy, Israel, Australia, Austria, Denmark, Norway, Sweden and Hong Kong.
Address of the Organization :
3 Global Services Pvt Ltd
Spectrum Twoers, Gr Floor, Mind Space, Malad-W,
Apply : Email ur cv to firstname.lastname@example.org
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