Freshers Jobs India

ACS Bangalore-Business Analyst Vacancies

April 15th, 2010 Posted by VFreshers

About Company :
Affiliated Computer Services, Inc. (ACS) a XEROX Company, is expertise in action. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.

Job Position : Production Control Lead – Business Analysis

Job Details :
These duties should be within the transition team, as part of the team that works with customer in detailing the future state. During the testing and training, the PCM will start being involved in order to gain knowledge and be able to support ongoing operations in the workflow solution.

Experience : 1 – 6 Years

work Location : Bengaluru/Bangalore

Required :

  1. In depth understanding of current user processes being transitioned to answer questions relating to current vs. future state
  2. In depth understanding of the future technical configuration

Job Responsibilities :

  1. Makes approved configuration changes
  2. Documents all configuration changes made
  3. Assists in the review and signoff of technical solution document
  4. Aids in the creation of the training materials for the technical solution – Transition + PCM (this is part of the knowledge transfer from transition to Operations PCM)
  5. Responsible to learn all applications and processes needed to successfully run a live production environment- PCM
  6. Assists in User Acceptance Testing (UAT) – PCM (PCMs are the experts in conduction UAT testing)
  7. Works with tower leads in the creation of test case scenarios
  8. Communicates with each tower lead on testing progress
  9. Works with IT team on test failures
  10. Interface with Management During transition, all communication to the customer is routed through the responsible project manager. During design and shadowing, the main interaction would be with solutions Project Manager, once UAT starts PCMs would slowly take over as they gain knowledge of the new customer
  11. Provide meaningful reports of current status to Project Manager
  12. Notify of escalating issues to Project Manager

Apply : Email ur cv to mytheli.jayaprakash@acs-inc.com

Email Subject : Profiles from vfreshers.com

Website : http://www.acs-inc.com

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