Freshers Jobs India

Ahmedabad Technical Support Job For Engineering Grads 2013

December 4th, 2012 Posted by Shane

Job Position: Technical Support Engineer

Number of Posts: 04

Name of the Company: Tuncer Infotech Pvt Ltd

Job Location: Ahmedabad

Experience: 0 to 4 yrs

Salary: INR 80,000 – 3,00,000 P.A

Job Duties:

  1. Provide customer support. I.e. answer phones, emails or live chats
  2. Respond to customer requests
  3. Provide customers with product and service information; training shall be provided
  4. Identify, research, and resolve customer issues using the computer system
  5. Follow-up on customer inquiries that are not immediately resolved
  6. Research and resolve the billing issues
  7. Other duties as assigned

Skills Required:

  • Highly proficient in English verbal and written Language skills (must have British/American Accent)
  • Computer literate, proficient in MS office and has a typing speed of at least 40 wpm
  • Ready to work with Web Security Related Products
  • Ready to work 24/7 shifts
  • Able to work, co-operate and communicate with an international team
  • Graduate / undergraduate / diploma
  • Fresher / experienced are welcomed
  • Experience in any International Call center would be an added advantage

Qualification: Graduate

Details of the Company:
JCTWeb – Tuncer InfoTech Pvt. Ltd. is a US based Web and Software development company with an office in Ahmedabad, Gujarat. We are in the Internet business since 1995. We pride ourselves in helping our clients build their businesses and establish a global Internet presence.
We are seeking a highly motivated, experienced team of Customer Support Representativefor JCTWeb.com in Ahmedabad/Gujarat.

Apply: Email your cv to geeta@jctweb.com

Contact Person: Geeta Ramwani

Are you a 2014 / 2015 Fresher? Get an IMPROVED CV in Rs. 399 only!

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