Application Support Analyst Openings-Seclore Technology MumbaiDecember 12th, 2010 Posted by VFreshers
Job Position : Sr. Analyst -Application and Implementation
No of Openings : 3
Experience : 1 – 4 Years
Salary : Rupees 3,00,000 – 6,00,000
Job Location Mumbai
Job Details :
The role involves interfacing with our clients during presales and post sales phase for Implementation & Delivery and for providing Technical Support. The software involves server side component using J2EE server, database servers as well as a desktop agent.
Job Responsibilities :
- Providing technical and product expertise for deploying and integrating our Information Rights Management solution within a customer environment.
- This will involve deploying and configuring various components like application server, database server, LDAP server etc.
- This will also involve understanding the infrastructure setup at customer organization in terms of firewalls, DMZ, Active Directory, User Identify Management, database servers etc.
- Will involve configuring Seclore solution to work seamlessly with the existing customer IT infrastructure.
- It may also involve training, handholding of end users, administrators and support staff from customer organization.
- Detailed technical analysis and resolving issues faced.
- Ticketing and subsequent follow up via telephone and email is also involved.
- The person will also be responsible for maintaining various demo systems for the product including live demos hosted on the internet.
- The person may also be involved during the pre-sales stage to provide technical expertise / support on the product.
- The candidate should have very good communication skills. He / she should be able to interface with the customer’s IT teams.
- The candidate should have a good understanding and working knowledge of Active Directory, Databases like Oracle/MSSQL, LDAP, J2EE web servers like Tomcat, SSL connectivity.
- Flexible and open to traveling as he/she may need to frequently travel to customer locations.
- The candidate should be minimum graduate.
About comapny :
Incubated and promoted by IIT Bombay, Seclore Technology is a market leader in Information Rights Management.
Secloreâ€™s flagship products â€“ InfoSource and FileSecure .
Seclore has received several accolades same, the latest being a Global Innovation Award from Massachusetts Institute of Technology.
Seclore has bagged several prestigious customers including Reliance Capital, HDFC Bank, HDFC Std Life, ICICI, Kotak Bank, Bajaj Alliance, L&T, Panasonic etc.
Seclore products are running on more than 1 million computers across the globe.
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