VFRESHERS

About Company : Aviva is UK’s largest and the world’s fifth largest insurance Group. It is one of the leading providers of life and pensions products to Europe and has substantial businesses elsewhere around the world. With a history dating back to 1696, Aviva has a 40 million customer base worldwide. It has more than Â377 billion of assets under management.

Experience:0 – 3 Years

Location elhi/NCR

Job Description : The jobholder will work within the customer services function focusing on new business and policy servicing.

Deliver efficient, effective, professional and courteous service to intermediaries and customers.

Address all customer and agent requests and queries within established timeframes and service levels.

Take follow up action in respect of customer queries, requests and complaints and ensure effective closure.

Be proactive towards service level timelines and quality metrics as defined in the delivery model.

Desired : Graduate from a reputed university/ institute with Fluency in English & experience in customer services or operations in a multinational company, preferably in the financial services/ BPO sector
Excellent customer service skills including strong communication and listening capabilities.
Proficient in MS office.
Fresher’s with good communication skills & interested in calling profile can also apply

Company Name:Aviva Life Insurance Company Ltd.

Address:Aviva Tower, Sector Road,
Opposite DLF Golf Course, Sector – 43, Gurgaon – 122003, Haryana
Gurgaon,Haryana,INDIA 122003

Email Address:careers(at)avivaindia.com

Website: avivaindia.com

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