Aviva Life Insurance Company Gurgaon is Hiring Call Center FreshersSeptember 19th, 2011 Posted by VFreshers
Job Position : Call Center Executive
Number of Posts : 20
Name of the Company : Aviva Life Insurance Company India Limited
Experience: 0 – 1 Years
Job Location: Gurgaon , Haryana
Job Duties :
- The jobholder is responsible for providing new business and customer services support through the call centre.
- The jobholder will work within the customer services function focusing on new business and policy servicing.
- Deliver efficient, effective, professional and courteous service to intermediaries and customers
- Address all customer and agent requests and queries within established timeframes and service levels
- Take follow up action in respect of customer queries, requests and complaints and ensure effective closure
- Be proactive towards service level timelines and quality metrics as defined in the delivery model
Note : Salary – 10 K + Incentives
- Graduate from a reputed university/ institute.
- Fluency in English
- Excellent customer service skills including strong communication and listening capabilities
- Proficient in MS office
- 1 – 2 years experience in customer services or operations in a multinational company, preferably in the financial services/ BPO sector
Aviva Life Insurance Company India Limited
Aviva Tower,Sector Road, Opp. Golf Course DLF –
Phase V, Sector – 43,
Apply : Email ur cv to firstname.lastname@example.org
Email Subject : Profile from vfreshers.com