Bangalore HR Vacancy 2011-AccentureDecember 7th, 2010 Posted by VFreshers
Human Resourcing Fresher Job Opening 2011 in Accenture Bengaluru-7th Dec 2010
Job Position : Employee service management executive
Experience : 1 – 3 Years
Job Location : Bengaluru/Bangalore
Job Responsibilities :
- Proactively manage cases through agreed process stages, with reference to clients’ policies and procedures, to drive effective and agreed early resolution
- Provide information, advice and guidance to clients (individuals, managers, client HR, client representatives) in the relevant HR areas taking account of the confidential nature of the work area.
- Ensure all client data is kept secure. Be responsible for compliance against Accenture’s and its client’s policies and procedures regarding client data security, client data confidentiality and data protection (including treatment of both Personal and Sensitive Personal Data). Proactively manage their teams to ensure compliance.
- Manage workflow of cases effectively and take remedial action or escalate as necessary
- Update Remedy and Peoplesoft accurately and quickly in accordance with the appropriate User Guides.
- Understand and adhere to Accenture’s processes and working methods in Performance Services
- Understand relevant HR and Safety legislation and ACAS Code of Practice as appropriate and be able to use to manage cases and inform clients
- Understand the full range of related work areas in Performance and Advisory Services and how these can assist in case management
- Manage client relationships to agreed satisfactory outcome of cases
- Understand client’s policies and procedures relating to Performance Services
- Ensure and apply the measures required to maintain the data security of all Accenture’s and its client’s data. Understand and act in compliance with Accenture and its client’s policies and procedures with regard to Data Protection.
- Use Remedy accurately and effectively
The job holder must have excellent IT skills and be PC literate and understand statistical
About Company :
Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With approximately 177,000 people serving clients in more than 120 countries, the company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009.
Accenture IBC Knowledge Park 4/1, Bannerghatta
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