Bangalore IT Hardware Freshers Service Desk Jobs- Maples ESM TechnologiesNovember 16th, 2011 Posted by VFreshers
Job Position : Service Desk Analyst
Number of Posts : 5
Name of the Company : Maples ESM Technologies Ltd
Experience: 0 – 1 Years
Job Location: Bangalore , Karnataka
Required skills :
- Service Desk Management, technical trouble shooting, Quality Assurance, Call Quality
- Graduate with minimum one year experience in technical troubleshooting in a Contact Centre.
- Must have working & troubleshooting knowledge on Microsoft Windows
- Must have in-depth knowledge of assessing Call Quality & Quality Assurance.
Details of the Company :
Maples ESM Technologies is an ISO Certified IT Solutions and Services provider in the Areas of Enterprise Systems Management, Enterprise Application Services, IT Enabled Services. Maples also provides High end Training in the Areas of Enterprise Systems Management and Enterprise Application Services.
• Maples started its operations in December 2002
• Maples is Promoted and Managed by Technocrats.
• Group Company of Barings Private Equity Partners a $4 Billion VC.
• Domestic Offices in Chennai, Bangalore, Pune and Hyderabad
• Overseas Offices in USA & Japan
• $12 Million advanced facility with Data Center, NOC, SOC in India.
• Currently 1700+ Employees.
Maples is a group company of Barings Private Equity Partners and has offices in USA & India. Our mission is to provide “Complete IT Solutions” across all verticals allowing our customers to focus in their core business while we take care of their “Business-Critical” IT Infrastructure.
Maples ESM Technologies Ltd
Maples ESM Technologies Pvt Ltd 284/1A, Old
Mahabalipuram Road Kandanchavadi
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