Bangalore Voice Process BPO Job Opening-AccentureSeptember 22nd, 2010 Posted by VFreshers
Job Position : Technical Support Service(ISP) – Voice ( Bangalore candidates only)
Experience : 0 – 5 Years
Job Location : Bengaluru/Bangalore
- Undergraduates (XII standard) with more than 6 months of work experience in BPO
- Graduates / Post Graduates / Diploma Holders with any exp
- B.E/B.Tech graduates with an aggregate of less than 55% and must have prior voice exp for a minimum of 6 months.
- Candidates with backlogs/arrears in their degree are not eligible
- should have knowledge of troubleshooting in internet support services for clients
- Should have excellent verbal and written communication skills
- Should be able to diffuse volatile situations when distressed or irate customers call for support
- should be able to deliver quality customer service and technical service support for clients
About Company :
Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With approximately 177,000 people serving clients in more than 120 countries, the company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009.
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