VFRESHERS

Technical Support Jobs walkin in Bangalore – Microland

Experience:0 – 3 Years

Job Location:Bengaluru/Bangalore

Job Description :

• Provide First – level Technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
• Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines. Escalate problems when unable to resolve customer issues.
• Log and sufficiently document all contacts with customers in designated tools.
• Identify and provide input on unique or recurring customer problems.
• Provide Microland Solution Network feedback at all times

Desired :

• B.A, BCom, BSc, BE, BTech, BCA/ any Diplome Holders for e.g: ITI, Polytechnic etc (10+2 / 10+3 )may apply.
• Basics of Computers including Operating Systems, hardware and internet.
• Basic PC Hardware / A+ Certification / CCNA or MCSC Certification will be added advantage.
• Exposure to technical support trouble shooting in international call centers will be an added advantage.

About Company :
Microland’s Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base

Walkin Date : 28th August to Sep 4th 2009 (except for Sat & Sun)

Walkin Time : 10Am to 5Pm

Walkin Venue :
Microland Limited
1B, Ecospace Outer Ring Road Bellandur
BANGALORE,Karnataka,India 560001

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