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Unisys BangaloreWalkin interview- BPO / ITES Jobs Walkin at Bangalore

About company :
Unisys is a worldwide information technology services and solutions company. In more than 100 countries we deliver the precision thinking and relentless execution that drives our clients’ business transformation. We combine expertise in Consulting, Systems integration, Outsourcing, Infrastructure and Server technology.

We serve six primary vertical markets worldwide: Financial services, Public Sector, Communications, Transportation, Commercial and Media.We’re 37,000 employees with one goal: to help our customers seize opportunities, overcome challenges and succeed in the global economy.

Job Title : Service Support Representative

Experience : 0 – 4 Years

Job Description :

1. Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
2. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
3. Escalates complex problems to the Remote Support Engineering staff or Field Engineering.
4. Typically provides technical support for Internal and External customers.
5. Escalates complex problems to higher level of expertise within organization.
6. Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.

Desired :

1. Experience 0 to 4 Years (handling calls)
2. Excellent verbal and written communication.
3. Willingness and ability to work in shifts (24 x 7).
4. Good Knowledge On Operating Systems, Hardware, Networking and MS Applications
5. Multitasking and coordination skills
6. Team Player.
7. Well versed with technology (understanding of networks, monitoring, DBMS, Windows)
8. Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)

Job Location : Bengaluru/Bangalore

Walkin Date : 11th to 13th November 2009

Walkin Time : 11 am to 4pm.

Walkin Venue :
Unisys India Pvt Ltd
Purva Premier 135/1, Residency Road,
BANGALORE,Karnataka,India 560025

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