VFRESHERS

BPO Jobs Walkin in Microland Bangalore

About Company :
Microland’s Tech Support Services are designed to address the ever growing needs of IT product companies to provide pre sales and post sales technical support to their end consumers and large enterprise customers.

Microland’s Tech Support Services combine the best of BPO practices and complex Infrastructure technology domain expertise to deliver strategic, personalized and superior services. We are a pioneer in IT Services in India and continue to be one of the most respected IT services companies that has a singular focus in providing high end IT Infrastructure Management Services and Technical Support Services to global enterprises.

Experience:0 – 1 Years

Job Location:Bengaluru/Bangalore

Job Description :

• Technical Support on basic operational or maintenance of Networking products like computer routers, modems .
• Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
• Escalate problems when unable to resolve customer issues.
• Log and sufficiently document all contacts with customers in designated tools.
• Identify and provide input on unique or recurring customer problems.

Desired :

• Graduates from any stream (No BE and Btech) any fresher or with minimum 6 months experience from International Call Center (Customer Support) .
• Basic hardware and networking knowledge.
• Age limit 20-27 yrs.

Company Name:Microland Limited

Walkin Date : 22nd July to 31stJuly 2009 (except for Sat & Sun)

Walkin Time : 10Am to 4Pm

Walkin Venue:
1B, Ecospace Belandur,
Outer Ring Road,
Bangalore 560 103-India

Website:https://www.microland.co.in

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