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BPO Entry Level Jobs in India – BPO Job vacancies in Bangalore India

About Company :
MphasiS is an EDS company that drives talent in creating a global footprint. Talent, passion and the will to excel is the winning combination we seek in delivering world-standard services through technology know-how, domain and process expertise.

MphasiS and EDS come together as one big company to provide integrated solutions involving Infrastructure Technology, Applications & Business Process Outsourcing capabilities. From Manufacturing, Financial services, Healthcare, Communications, Energy, Transportation, Consumer and Retail industries to Governments around the world, our client list features global players. We have over 130,000 employees spread over 64 offices across the globe helping clients increase their competitiveness

We work on a wide range of technologies that include Dot Net, Mainframes, AS/400, Java / J2EE, Testing, Oracle D2K / PLSQL, Pro*C / C, C++ / Unix, BA, ERP / SAP / PEOPLESOFT, DBA, Datawarehousing / COGNOS, BUSINESS OBJECTS / DATASTAGE / MICROSTRATEGY, Web Methods, EAI / Seebeyond / Siebel / Tibco, Open Systems, etc.

Job Title : Customer service Officer.

Experience: 0 – 2 Years

Location: Bengaluru/Bangalore

Job Description :
Fresher’s are welcome
Tech resolution ( Would need assist & resolve broad band connection related queries)
To attend incoming calls through out the shift.
Solve all customer queries.
To achieve all targets assigned in required time.

Desired :
Graduates & Undergraduates plus other technical courses, CCNA / networking course/Hardware/Software course.
Typing speed to be 15 t0 20 wpm
Possess good communication skills
Would need to handle technical calls to trouble shoot accessing internet.
Would need to have basic system software & hard ware knowledge
Would need to know the different system drivers.
Be result oriented & high on initiative
Good MS-Office & PC Skills
Strong analytical skills

Company Name: MPhasis Limited. an EDS company

Website: http://www.mphasis.com

Address:
MPhasis Limited an EDS company
Bagmane Lake View Parin
Bagmane Tech Park
CV Raman Nagar
Bangalore,Karnataka,INDIA 560093

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