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BPO Jobs in India – Freshers Indian BPO jobs in WNS mumbai

About Company :
WNS is a leading global business process outsourcing company. Deep industry and business process
knowledge, a partnership approach, comprehensive service offerings and a proven track record enables
WNS to deliver business value to the world’s leading companies. WNS is passionate about building a
market leading company valued by our clients, employees, business partners, investors and
communities.

Job Title : Inbound Voice Process

Experience : 0 – 3 Years

Job Location : Mumbai, Mumbai Suburbs, Navi Mumbai

Job Description :
Answer inbound calls
Document the calls to ensure all information is captured
Ensure one time call resolution *Maintain accuracy of information given and documented
Adhere to standard operating procedures required by the process *Attend briefings, trainings/refresher sessions and meetings as required
Should be able to work in roational night shifts

Desired :
Excellent Communication skills *Logical reasoning and analytical skills
Ability to work with speed and accuracy
Prioritizing and organizing skills *Team working

Address :
WNS
Gate No. 4, Godrej & Boyce Complex
Pirojshanagar, LBS Marg
Vikhroli (West)
Mumbai,Maharashtra,INDIA 400079

Website : http://www.wns.com/

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