VFRESHERS

Freshers BPO  Entry Jobs in India – BPO Job vacancies in Pune India

About Company :
Wipro is ranked 4th in the ‘Top Companies for Leaders’ in India, 5th in Asia Pacific region and 20th globally The world’s largest independent R&D Services Provider
Among the top 3 offshore BPO service providers in the world
Listed On The NYSE
928 clients – 95000+ employees across 49 Nationalities
54 development centers across globe Revenue of over USD 4.9 billion.

Experience: 0 – 5 Years

Job Location: Pune

Job Description :
Responsible for customer service turnaround within set time frames.
Maintain a record of processed case reference numbers for logistics.
Ensure accurate documentation of customer profiles.
Handle written customer correspondence on behalf of client
Communicate with operations staff on client issues, policy change etc.
Should be able to communicate effectively with clients (IFA’s) based out of UK.
Passing the case to the relevant Q based on information given/missing.
Should be able to analyze customer requirements & process cases accordingly.

Desired :
18-45yrs NON TECH GRADUATES
BE/BTECH/Diploma holders not applicable
Working knowledge of PCs e.g. MS Office.
Excellent keyboard skills.
Generic understanding of customer service.
Excellent spoken and written communication skills.
Grammatically correct spoken & written communication skills
Good grasping power
Excellent listening skills.
Team player
Understanding of job profile applied for.
Leadership skills (not a critical parameter but would be an add-on)

Company Name: Wipro BPO Solutions Ltd

Website: https://www.careers.wipro.com/bpo

Apply : If you have  regstered your cv with Naukri.com CLICK HERE to apply

OR
CLICK HERE TO POST YOUR CV AT NAUKRI.COM and then apply above