VFRESHERS

About Company :
Microland’s Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base

Experience: 0 – 2 Years

Job Location: Bengaluru/Bangalore

Job Description :

• Provide First – level Technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
• Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
• Escalate problems when unable to resolve customer issues.
• Log and sufficiently document all contacts with customers in designated tools.
• Identify and provide input on unique or recurring customer problems.
• Be a champion Client specific tools, Customer Care Procedures.
• Provide Microland Solution Network feedback at all times. Age Limit 18-29yrs.

Desired :

• Freshers (graduates or diploma holders or ITI,10+3,  Experienced from any domain) with good communication skills, Basic technical knowledge, technical support,willing to work in night shifts/rotational shifts.

Walkin Date : 25th June to 3rd July

Walkin Time : 10Am to 5Pm.

Walkin Venue :
1B, Ecospace Belandur,
Outer Ring Road,
After Maratahalli flyover ,
opp to Maruthi Suzki showroom.
Bangalore 560 103-India

Tel : +91 80 3918 0000

Website: http://www.microland.co.in

Address:
Microland Limited
1B, Ecospace
Outer Ring Road
Bellandur
Bangalore,Karnataka,INDIA 560 103

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