VFRESHERS

BPO / KPO Freshers jobs in WNS Pune

Job Title : Travel US Voice Process Openings

About Company :
WNS Global Services manages and operates critical business processes for leading global companies. We have a proven track record of creating value for our clients and using our domain expertise in industries such as travel, insurance, financial services, healthcare services, professional services, retail/manufacturing and logistics. Our experienced and diverse leadership team is complemented by over 17,000 professionals working on a world class 8850 workstation infrastructure. We are passionate about building a market leading company highly valued by our customers, associates, business partners, investors and communities.
Business units

Experience : 0 – 3 Years

Job Location : Pune

Job Description :

• Answer inbound
• Document the calls to ensure all information is captured
• Ensure one time call resolution
• Maintain accuracy of information given and documented
• Adhere to standard operating procedures required by the process
• Attend briefings, trainings/refresher sessions and meetings as required
• Should be able to work in roational night shifts

Desired :

• Excellent Communication skills
• Logical reasoning and analytical skills
• Ability to work with speed and accuracy
• Prioritizing and organizing skills
• Team working

Website : https://www.wnsgs.com

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