VFRESHERS

Call Center Freshers Jobs – Freshers Call Center jobs in WNS  Delhi Gurgaon

About Company :
WNS is a leading global business process outsourcing company. Deep industry and business process
knowledge, a partnership approach, comprehensive service offerings and a proven track record enables
WNS to deliver business value to the world’s leading companies. WNS is passionate about building a
market leading company valued by our clients, employees, business partners, investors and
communities. //GLOBAL PRESENCE
WNS’ clients are global, requiring global delivery capabilities. Our network of 22 global delivery
centers responds to needs for language, cultural alignment, redundancy and 24/7 operations.

Experience : 0 – 3 Years

Job Location : Delhi, Delhi/NCR, Gurgaon

Job Description :
Answer inbound calls
Document the calls to ensure all information is captured
Ensure one time call resolution
Maintain accuracy of information given and documented
Adhere to standard operating procedures required by the process
Attend briefings, trainings/refresher sessions and meetings as required
Should be able to work in rotational night shifts

Desired :
Excellent Communication skills
Grad/UG with 6months international BPO Exp Must
Logical reasoning and analytical skills
Ability to work with speed and accuracy
Prioritizing and organizaing skills
Team working

Website : http://www.wns.com/

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