Call Center Jobs For Chennai Freshers- Sundance TechnologySeptember 18th, 2011 Posted by VFreshers
Job Position : Customer Service Executive
Number of Posts : 3
Name of the Company : Sundance Technology Pvt Ltd
Experience: 0 – 3 Years
Job Location: Chennai , Tamil Nadu
Salary : INR 1.25 Lakhs to 2 Lakhs
Job Duties :
- Responding to emails from customer enquiries about our variety of products including but not limited to – villa rentals, cooking classes and holidays, tour packages etc
- Phone calls when necessary to English speaking customers
- Dealing with complicated customer itineraries; booking also driver service, chefs and other concierge type services to compliment their vacation.
- Handling customer orders, including sending booking forms, registering bookings, working with our customer database.
- Checking and processing customer payments, including processing credit cards, tracking payments due, making receipts and liaising with management to provide financial reports.
- Undertaking general administration;
- Dealing with complaints;
- Using and updating IT skills, since information on holiday packages and bookings is usually accessed via a network.
- Excellent English skills both written and verbal
- Previously sales, marketing & or business development a BIG PLUS to be successful in this position.
- Administration and customer service experience necessary.
- Experience in the travel sector a plus but not essential
- Computer skills – word, excel, internet research
- Knowledge of Social Media such as Facebook and Twitter a plus.
Details of the Company:
Sundance Technologies is a Travel BPO (Business Process Outsourcing) and Order Fulfillment provider to the travel industry. Our Parent company “Connextions Group Inc” & Sundance Technologies are dedicated to harnessing the future of Online and Traditional travel for our customers, partners and brands.
sundance Technology Pvt Ltd
7th FloorPM Towers
For details Click : http://jobsearch.naukri.com/job-listings-Customer-Service-Executive-Sundance-Technology-Pvt-Ltd-Chennai-0-to-3-years-160911002211?xz=1_0_3&xo=&xp=12&xid=131630096019302300&qp=&id=&f=-160911002211