Freshers Jobs India

Call Center Jobs For Chennai Freshers- Sundance Technology

September 18th, 2011 Posted by VFreshers

Job Position : Customer Service Executive

Number of Posts : 3

Name of the Company : Sundance Technology Pvt Ltd

Experience: 0 – 3 Years

Job Location: Chennai , Tamil Nadu

Salary : INR 1.25 Lakhs to 2 Lakhs

Job Duties :

  • Responding to emails from customer enquiries about our variety of products including but not limited to – villa rentals, cooking classes and holidays, tour packages etc
  • Phone calls when necessary to English speaking customers
  • Dealing with complicated customer itineraries; booking also driver service, chefs and other concierge type services to compliment their vacation.
  • Handling customer orders, including sending booking forms, registering bookings, working with our customer database.
  • Checking and processing customer payments, including processing credit cards, tracking payments due, making receipts and liaising with management to provide financial reports.
  • Undertaking general administration;
  • Dealing with complaints;
  • Using and updating IT skills, since information on holiday packages and bookings is usually accessed via a network.

Required :

  1. Excellent English skills both written and verbal
  2. Previously sales, marketing & or business development a BIG PLUS to be successful in this position.
  3. Administration and customer service experience necessary.
  4. Experience in the travel sector a plus but not essential
  5. Computer skills – word, excel, internet research
  6. Knowledge of Social Media such as Facebook and Twitter a plus.

Details of the Company:
Sundance Technologies is a Travel BPO (Business Process Outsourcing) and Order Fulfillment provider to the travel industry. Our Parent company “Connextions Group Inc” & Sundance Technologies are dedicated to harnessing the future of Online and Traditional travel for our customers, partners and brands.

sundance Technology Pvt Ltd
7th FloorPM Towers
Greams Road
CHENNAI,Tamilnadu,India 600006

For details Click : http://jobsearch.naukri.com/job-listings-Customer-Service-Executive-Sundance-Technology-Pvt-Ltd-Chennai-0-to-3-years-160911002211?xz=1_0_3&xo=&xp=12&xid=131630096019302300&qp=&id=&f=-160911002211

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