Call Center Jobs For Hyderabad Freshers in Dell InternationalAugust 9th, 2011 Posted by VFreshers
Job Position : Customer Care Associate
Number of Posts : 20
Name of the Organization : Dell International Services
Experience: 0 – 3 Years
Job Location: Hyderabad / Secunderabad (AP)
Job Duties :
- Ensure 100% compliance with agreed policies & procedures.
- Resolve customer queries.
- Meet the Quality targets as set and communicated by management from time to time.
- Study process and suggest improvements & standardize internal processes.
- Ensure on time attendance and no NCNS, 100 % Schedule adherence.
Job Details :
This role has responsibility for Customer enquiry. Agent should be customer centric and provide outstanding customer service. Excellent verbal and written communication skills are required as we would handle inbound / outbound calls and email channel as well.
Details of the Organization :
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
For Details Click : http://jobsearch.naukri.com/job-listings-Customer-Care-Associate-Dell-International-Services-Hyderabad-Secunderabad-0-to-3-years-040811001775?xz=1_0_3&xo=&xp=26&xid=131278790434907200&qp=&id=&f=-040811001775