Freshers Jobs India

Call Center Jobs For Hyderabad Freshers in Dell International

August 9th, 2011 Posted by VFreshers

Job Position : Customer Care Associate

Number of Posts : 20

Name of the Organization : Dell International Services

Experience: 0 – 3 Years

Job Location: Hyderabad / Secunderabad (AP)

Job Duties :

  1. Ensure 100% compliance with agreed policies & procedures.
  2. Resolve customer queries.
  3. Meet the Quality targets as set and communicated by management from time to time.
  4. Study process and suggest improvements & standardize internal processes.
  5. Ensure on time attendance and no NCNS, 100 % Schedule adherence.

Job Details :
This role has responsibility for Customer enquiry. Agent should be customer centric and provide outstanding customer service. Excellent verbal and written communication skills are required as we would handle inbound / outbound calls and email channel as well.

Details of the Organization :
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

For Details Click : http://jobsearch.naukri.com/job-listings-Customer-Care-Associate-Dell-International-Services-Hyderabad-Secunderabad-0-to-3-years-040811001775?xz=1_0_3&xo=&xp=26&xid=131278790434907200&qp=&id=&f=-040811001775

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