CALL CENTER JOBS – GURGAON <> WNS
June 27th, 2009 Posted by VFreshersFreshers Call Center Jobs in WNS Gurgaon
Job Title : Health Care Voice Process
About Company :
WNS Global Services manages and operates critical business processes for leading global companies. We have a proven track record of creating value for our clients and using our domain expertise in industries such as travel, insurance, financial services, healthcare services, professional services, retail/manufacturing and logistics. Our experienced and diverse leadership team is complemented by over 17,000 professionals working on a world class 8850 workstation infrastructure. We are passionate about building a market leading company highly valued by our customers, associates, business partners, investors and communities.
Business units
India’s first NYSE listed BPO company.
Ranked no. 3 in the Black Book of Outsourcing for the year 2007.
Ranked one of the two best BPO firm by NASSCOM; One of the Top 20 emerging companies in India by Business Today magazine (Nov,’05); Named ‘Best Performing BPO Provider’ by global newsletter Managing Offshore; ‘Leader in Human Capital Development’ by leading offshore outsourcing advisory firm NeoIT (Jan. ’05) and ranked at No.3 as ‘
Experience : 0 – 2 Years
Education : B.Pharma – Pharmacy,B.Sc ,BDS – Dentistry
Job Location : Gurgaon
Job Description :
- Answer inbound
- Document the calls to ensure all information is captured
- Ensure one time call resolution
- Maintain accuracy of information given and documented
- Adhere to standard operating procedures required by the process
- Attend briefings, trainings/refresher sessions and meetings as required
- Should be able to work in roational night shifts
Desired :
- Excellent Communication skills
- Logical reasoning and analytical skills
- Ability to work with speed and accuracy
- Prioritizing and organizing skills
- Team working
Website : https://www.wnsgs.com
Apply : If you have registered your CV with Naukri.com CLICK HERE to apply
OR CLICK HERE TO POST YOUR CV AT NAUKRI.COM and then apply above

