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Call Center Jobs in India - Call Center Job Vacancies in Hyderabad

About Company :
First Indian Corporation Private Limited (www.firstindiancorp.com), a member of The First American family of companies, provides specialized offshore transaction services, technology services and analytics to the mortgage industry. First Indian Corporation’s primary focus is on the Title Insurance, Property Tax, Flood Certification, Default Management Services, Credit and Real Estate Information segments.
First Indian Corporation is a pioneer in BPO industry in India having commenced its Image Processing operations in Hyderabad in 1994, well before the offshoring wave in this segment.
Today, over 4,700 professionals in the First Indian Corporation?s centers in Bangalore and Hyderabad assimilate and deliver a diverse range of information and services across BPO, KPO, Contact Center, Software Development, Research and Analytics.

The First American Corporation (NYSE: FAF), a FORTUNE 500? company that traces its history to 1889, is America’s largest provider of business information. First American combines advanced analytics with its vast data resources to supply businesses and consumers with valuable information products to support the major economic events of people’s lives, such as getting a job, renting an apartment, buying a car or house, securing a mortgage and opening or buying a business. The First American Family of Companies, many of which command leading market share positions in their respective industries, operate within five primary business segments, including: Title Insurance and Services, Specialty Insurance, Mortgage Information, Property Information, and Risk Mitigation and Business Solutions?a new segment that the company formed in 2005 by combining its Credit Information and Screening Information segments.

Job Title : Voice & Business Process Associate 

Experience : 0 – 3 Years 
 
Job Location : Hyderabad / Secunderabad 

Job Description :
Support business process with property tax information procurement
Make outbound calls to the taxing authorities during the calling window
Procure tax information via alternate means during the non-calling window
Research tax information with in-house tools during the non calling window
Engage in learning new business processes and support application
Improve knowledge and capability to enhance career growth
Participate in team meeting to understand priority and business needs
Prepare Daily production and accountability reports
Work 8 hours shifts
Be flexible to shift rotation and timing 

Desired :
Undergraduate in any discipline or diploma holder in business, commerce, and/or communication field with relevant experience
0-3 years of work experience, BPO industry experience a plus
Experience with computer and knowledge of MS Office application
Experience with outbound or inbound calling helpful
Good written and verbal communication skills
Good voice diction in English
Attention to details
Self disciplined and organized Flexibility to work shifts
Team player

Address :
First Indian Corporation Pvt. Ltd
4th, 5th & 6th Floors
Swarnajayanthi Complex, Ameerpet,S.R. Nagar Post
Hyderabad,Andra Pradesh,INDIA 500038 

Website : http://www.firstindiancorp.com

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