VFRESHERS

Call Centre job opening in Bangalore – Affiliated Computer Services

Job Title : Associate/Sr.Associate position

About Company :
Affiliated Computer Services, Inc. (ACS) is a premier Fortune 500 company and provider of diversified BPO and IT outsourcing solutions to over 10,000 commercial and government clients worldwide. We are comprised of more than 62,000 employees in multiple locations around the world with service delivery and global operations reaching nearly 100 countries.

Experience : 0 – 3 Years

Job Location : Bengaluru/Bangalore

Job Description :

• Helping the US hospitals / physicians in recovering the AR (Account receivables) pending from a Healthcare service rendered to the patient.
• Follow-up with US based Insurances to collect the pending amount on the Healthcare claims. (This would be done either through a call or online)
• Meeting SLA / Quality standards as set by the Management
• Undertake back office processing/ analytical activities
• Adhere to rules and regulations as set by the management / Client The process is semi – voice, wherein 70% of the time the agent will be involved in making calls to the Insurance & 30% on analysis of the pending accounts.

Desired :
0 – 3 years experience in Call center or preferably in US Healthcare in Provider/ Payor side.

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