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CCNA Engineer Job Opening-Reliance BPO Navi Mumbai

December 12th, 2010 Posted by VFreshers


CCNA Certified Professional Job Careers in India Mumbai – 12th Dec 2010

Job Position : Assurance Level 1 Executive

Name of the Organization : Reliance BPO Pvt. Ltd.

Experience: 1 – 2 Years

Job Location: Navi Mumbai

Salary :
Rupees 1,75,000 – 2,50,000

Required :

  • Preferably a Graduate + CCNA Certified
  • Having minimum 6 months of work experience in Networking environment
  • Having hands on experience with routers, switches
  • Good English communication skills

Job Responsibilities :

  • Act as first point of contact for incoming fault reports
  • Perform first line fault diagnostics
  • Maintain accurate fault history
  • Keep Vanco clients updated on ticket progress
  • Liaise with third party support teams
  • Ticket escalation in line with defined SLA’s
  • Ensure technical escalation takes place

About Company :
We are one of the group companies of the Reliance – Anil Dhirubhai Ambani Group (ADAG), one of India’s largest business conglomerates with major interests in financial services, energy, infrastructure and entertainment, besides telecom.

Website: http://relianceglobalcom.com

Address:
DAKC, ‘A’ Block, Koperkhairane, Navi Mumbai
MUMBAI,Maharashtra,India 400001

Apply : If you have registered your CV with Naukri.com CLICK HERE to apply

OR CLICK HERE TO POST YOUR CV AT NAUKRI.COM and then apply above


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