Freshers Jobs India

Chennai Customer Service Jobs-Royal Sundaram Alliance Insurance Company

December 20th, 2010 Posted by VFreshers

Royal Sundaram Alliance Insurance Company Chennai Freshers Job openings as Customer Service Associate – 20th dec 2010

Job Position : Customer Service Associate

No of Openings : 4

Name of the Organization : Royal Sundaram Alliance Insurance Company Ltd

Experience: 0 – 2 Years

Job Location: Chennai

Required :

  • Experienced professional with 1+ years experience at a Call Centre (Fresher are also welcome)
  • Excellent communication skills in English, Tamil and Hindi (multi-lingual will be an added advantage)
  • Analytical & interpersonal skills
  • Positive & winning attitude
  • Good listener, empathetic to customer needs
  • Team player

Job Responsibilities :

  • To handle In-bound/Out-bound calls at the National Call Centre based in Chennai as per Service Standards set
  • To provide customer support for all classes of commercial / personal Insurance business of the company.
  • Servicing customer and attending to their needs and problems, providing solutions and suggestions.
  • To handle complaints as per defined process and SLAs
  • Any other day-to-day tasks as assigned by the Reporting Manager

About Company :
Royal Sundaram, a joint venture between Sundaram Finance and Royal & SunAlliance of UK, is built upon the values of truth, trust, teamwork, people commitment and professionalism. Founded in 1954, Sundaram Finance is one of India’s leading finance companies. Royal & SunAlliance is one of the most well-known and oldest insurance companies in the world, having begun its operations in 1710. It is also one of the largest general insurance groups, with operations in over 50 countries, and insurance covers provided to 20 million customers in over 130 countries across the globe. Royal Sundaram has been operating in India since 2001 and have a pan India presence today. At Royal Sundaram, our customers are our biggest assets and we are committed to providing all our customers a wide range of innovative insurance solutions to give our customers complete peace of mind. Our vision is to be the “First Choice” General Insurer for India

Website: http://www.royalsundaram.in

Royal Sundaram Alliance Insurance Company Ltd
Subramanium Building 3rd floor 1, Club House Road
Diagonally opp to spencer plaza, Opp to Hotel
CHENNAI,Tamilnadu,India 600004

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