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Chennai Hotel Management Freshers Job Posts-Taj Falaknuma Palace

December 27th, 2010 Posted by VFreshers

Taj Falaknuma Palace Chennai Freshers Openings Steward / Hostess Jobs – 27th Dec 2010

Job Position : Hostess

Name of the Organization : Taj Falaknuma Palace, Hyderabad

Experience: 0 – 3 Years

Job Location: Hyderabad / Secunderabad

Qualification : BHM – Hotel Management,Diploma – Hotel Management

Required :
Positive approach, clear voice
Fluent conversation skills in English
Must be able to work independently
Excellent people engagement skills
Impressive grooming standards
knowledge of Food and Beverage operations
Should have good communication skills
Working knowledge of handling bar and related works such as updating of books and handling excise related documents
Working knowledge of MS Office, Micros and Fidelio or any other property / point of sales system
Graduate / Diploma in Hotel Management with exposure to specialty restaurant and banquet operations
A minimum of 0 -2 years experience in the specialty restaurant / Coffee shop / In Room Dining
Exposure to handling banquet operations and supervising outdoor catering operation
Age maximum 25 Years
Preferably single ladies
Family commitments
Willing to work on day / evening shifts

Job Responsibilities :

  1. To handle table reservations, control of the flow of guests and any guest and supervise the assigned station / section, serve Food & Beverage to guests in a courteous, professional, efficient and flexible manner consistent with established performance and productivity standards in any of the Food & Beverage Outlets (Restaurants, Bars, Room – Service, Banquets, Entertainment Center, Pool Restaurant) in order to maximize guest satisfaction
  2. To be flexible and extend job duties and responsibilities, which do not distinctly differ in nature from the original assigned work, including re-assignment to alternative departments and areas if required, to meet business demand and guest service needs
  3. To provide a courteous, professional, efficient and flexible service at all times, following the Standards of Performance
  4. To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set
  5. Please note that Master Task Lists are reviewed and changed on a regular bases reflecting change in trends, guest expectations and operating philosophies
  6. To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned
  7. To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department
  8. To be fully conversant with all services and facilities offered by the hotel
  9. To perform opening and closing procedures established for the Place of Work as assigned
  10. To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and upsell alternatives
  11. To ensure that the Place of Work and surrounding area is kept clean and organized at all times
  12. To monitor operating supplies and reduce spoilage and wastage
  13. To handle guest enquiries either by telephone or in person in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests
  14. To make table reservations and thereby effectively control and maximize the flow of guests
  15. To assist in the operation and service as required
  16. To establish a rapport with guests, providing guest recognition and good customer relationships

Website: http://www.tajhotels.com

Taj Falaknuma Palace,
The Indian Hotels Company Limited,
Engine Bowli,
HYDERABAD,Andhra Pradesh,India 500053

Apply : Email ur cv to shubhangini.rathore@tajhotels.com

Email Subject : Profile from vfreshers.com

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One Comment

  1. # 1 sanjay Says:

    dear sir/mam i m sanjay kr. chouhan i m looking for job in hotel industry

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