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CLIENT SERVICING ASSOCIATE FRESHERS JOBS <> CACTUS COMMUNICATIONS MUMBAI

June 9th, 2009 Posted by VFreshers


Associate, Client Servicing Freshers Jobs at Cactus Communications

Job Title: Client Servicing Associate

About Cactus Communications:
We are Cactus Communications, a company dedicated to providing high-quality written English solutions to clients worldwide. We began operations in April 2002 with a team of five, providing editing services; we are now a team of 160+, and our services span editing, transcription, education, research, and content development.

Experience: 0 – 2 Years

Location: Mumbai Suburbs

Job Description:
Responding to client queries, sending quotations, job confirmations and completed jobs accurately and efficiently
Communicating effectively and quickly with international clients over email and (if required) over the telephone
Coordinating with the editing, payments and marketing teams within the organization on a daily basis
Negotiating with the managers of the editing team in order to provide the best possible service experience to clients
Tracking and analysing data, identifing trends and provide inputs for the marketing team

Desired Computer skills:
MS Excel: Beginner (Preferred)
MS Word: Intermediate (Required)
Internet browsing/research: Intermediate (Required)
PC user skills (Windows NT/2000/XP): Intermediate (Required)

Soft Skills:

  1. Excellent spoken English, interpersonal skills and verbal communication skills
  2. Excellent written English (especially email writing skills)
  3. Comfortable with multi-tasking
  4. Good negotiation and organization skills
  5. Ability to work under pressure
  6. Quick on uptake, adaptable to change and works well in a team
  7. Knowledge of Japanese language will be an added advantage

Selection process:
All short listed candidates will be called for an onsite test followed by an interview.

Location: Andheri (West)

Note: Candidates residing in Mumbai suburbs will be preferred.

Website: http://www.cactusglobal.com

Apply: If you have registered your CV with Naukri.com CLICK HERE to apply

OR CLICK HERE TO POST YOUR CV AT NAUKRI.COM and then apply above.


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