Client Support Jobs-ION Trading India NoidaJuly 7th, 2010 Posted by VFreshers
Job Position :Technical Support Analyst
Experience : 1 – 3 Years
Qualification : B.Tech/B.E. ,M.Tech – Any Specialization,MCA
Job Location : Noida
Job Responsibilities :
- Resolving technical issues related to the use of our product.
- Working with the first level support teams globally by resolving issues raised.
- Supporting our clients in using our product
- Train existing and new clients in the use of our product.
- Provide technical assistance during new installations.
- In addition to this, the team is responsible for pushing new documentation creation and working with the development teams to make sure that existing documentation is up-to-date.
- Candidates should be a self-motivated who are looking to work in a dynamic, multinational environment and who can demonstrate an ability to work under pressure and to deadlines.
- Furthermore, candidates should have strong analytical skills, a thirst for knowledge with the desire to work in the financial services industry
- Excellent communications skills (both verbal and written)
- Excellent analytical skills
- Ability to work under pressure and to deadlines.
- Basic UNIX understanding.
- Database knowledge preferable.
About company :
ION is the market leader in providing high performance solutions for e-trading.
ION technology allows institutions to focus on developing proprietary models and business logic without worrying about integration, performance, security, and data monitoring issues.
More than 100 financial institutions in 20 different countries ranging from Top Tier 1 banks to small financial specialists have already chosen ION as a strategic partner for their e-trading activities. With offices in London, New York, Tokyo, Toronto, Sydney, Frankfurt, Pisa, Madrid, Dublin, Chicago, Singapore, Berlin and New Delhi, ION can support its customers’ needs on a global basis.
ION Trading India Private Limited
4th Floor, Tower B Logix Cyber Park Plot C – 28 &
29, Sec – 62
NOIDA,Uttar Pradesh,India 201301
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