Convergys- Desktop Support Engineer Jobs 2011 HyderabadMarch 23rd, 2011 Posted by VFreshers
Networking engineer Job Positions in Convergys Hyd – 23 March 2011
Job Position : Desktop Support Enginner)
Name of the Organization : Convergys Information Management (India) Pvt. Ltd.
Experience: 1 – 3 Years
Job Location: Hyderabad / Secunderabad
Qualification : B.Tech/B.E. – Any Specialization,BCA
Job Responsibilities :
- Unattended installation of Workstations using Microsoft /Third party applications.
- User Management: Creation of user accounts, modifying user properties, assigning rights to user.
- Password management through Windows NT/ 2000 Group /Security Policy.
- Disk quota Management using Windows / third party tools.
- Software and Patch addition, modification and removal using change management procedures.
- Network administration: Configuring IP, sub-netting, checking statistics using TCP/IP utilities such as Ping, Tracert and basic troubleshooting.
- Backups /Restore using Windows NT backup /Third party soft wares such as Brightstore and Veritas Backup etc.
- Updating Virus definitions on the server, scanning and removal of viruses from Network.
- Undertake daily activities as per laid down procedures and policies.
- Responsible for inventory management as per procedures.
- Responsible for meeting SLA.
- Candidate must be BE/B.Tech with1-3 years of experience.
- good communication skills (Spoken and written)
- Candidate must be Microsoft Certified System Professional
- Candidate must have good knowledge of LAN/WAN communication technology, networking protocols and routing protocols
- Knowledge of Microsoft Windows NT, 2000, is mandatory
- Knowledge of Microsoft Active Directory will be preferred.
- Candidate should have knowledge of Email systems such as Lotus Notes or Microsoft exchange.
- Strong customer handling skills
- Involved into complex environment handling
- Candidate must be flexible to work in different shifts (Through Rotation).
Convergys Information Management (India) Pvt Ltd
Plot No.5 43 HITEC City, Madhapur
HYDERABAD,Andhra Pradesh,India 500081
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