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Convergys- Desktop Support Engineer Jobs 2011 Hyderabad

March 23rd, 2011 Posted by VFreshers


Networking engineer Job Positions in Convergys Hyd – 23 March 2011

Job Position : Desktop Support Enginner)

Name of the Organization : Convergys Information Management (India) Pvt. Ltd.

Experience: 1 – 3 Years

Job Location: Hyderabad / Secunderabad

Qualification : B.Tech/B.E. – Any Specialization,BCA

Job Responsibilities :

  • Unattended installation of Workstations using Microsoft /Third party applications.
  • User Management: Creation of user accounts, modifying user properties, assigning rights to user.
  • Password management through Windows NT/ 2000 Group /Security Policy.
  • Disk quota Management using Windows / third party tools.
  • Software and Patch addition, modification and removal using change management procedures.
  • Network administration: Configuring IP, sub-netting, checking statistics using TCP/IP utilities such as Ping, Tracert and basic troubleshooting.
  • Backups /Restore using Windows NT backup /Third party soft wares such as Brightstore and Veritas Backup etc.
  • Updating Virus definitions on the server, scanning and removal of viruses from Network.
  • Undertake daily activities as per laid down procedures and policies.
  • Responsible for inventory management as per procedures.
  • Responsible for meeting SLA.

Required :

  • Candidate must be BE/B.Tech with1-3 years of experience.
  • good communication skills (Spoken and written)
  • Candidate must be Microsoft Certified System Professional
  • Candidate must have good knowledge of LAN/WAN communication technology, networking protocols and routing protocols
  • Knowledge of Microsoft Windows NT, 2000, is mandatory
  • Knowledge of Microsoft Active Directory will be preferred.
  • Candidate should have knowledge of Email systems such as Lotus Notes or Microsoft exchange.
  • Strong customer handling skills
  • Involved into complex environment handling
  • Candidate must be flexible to work in different shifts (Through Rotation).

Website: http://www.convergys.com

Address:
Convergys Information Management (India) Pvt Ltd
Plot No.5 43 HITEC City, Madhapur
HYDERABAD,Andhra Pradesh,India 500081

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