VFRESHERS

ADP Hyderabad Openings – Crystal Reports Professional Job Careers

About company :
ADP India, is the fully owned subsidiary of ADP INC., and is engaged in providing IT and ITES service to ADP business divisions worldwide. Established in 1999, with offices in Hyderabad and Pune, ADP India provides the opportunity of working on multiple processes, domains and technologies to over 3500 associates.

Automatic Data Processing, Inc. (NASDAQ: ADP), with nearly $9 billion in revenues and over 585,000 clients, is one of the world’s largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers the widest range of HR, payroll, tax and benefits administration solutions from a single source. ADP’s easy-to-use solutions for employers provide superior value to organizations of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world.

ADP has been ranked No. 2 on FORTUNE World’s Most Admired Companies in the Financial Data Services industry category and has a strong leadership position in every core business segment it operates in. ADP is the only IT services company and one of only a handful of U.S industrial companies to be triple A-rated by Standard & Poor’s and Moody’s.

Job Title : Crystal Reports Professionals

Experience : 1 – 3 Years

Education : B.Com – Commerce,B.Sc, M.Sc

Job Location : Hyderabad / Secunderabad

Job Description :

• Acts as a first point of contact for Clients to resolve queries on crystal report requirements, either through email, cases or calls.

• Set up new clients on e-portfolio and create initial crystal admin users based on forms received

• Help with initial creation of report specifications based on requests of new clients, including PCPW Reportsmythe to Payforce crystal migrated clients

• Perform research on issues for report, data and SQL queries. Send a regular status updates to clients

• Resolves escalated client or production issues by researching the root cause of the issue and fixing the issue or working with appropriate resource to fix the issue.

• Works closely with stakeholders (client or internal departments) as a liaison team to ensure that issues are quickly resolved and the agreed turnaround time is maintained.

• Instructing clients on how to access new sample crystal reports, as needed.

• Receiving and processing report specifications for new custom reports and modifications.

• Detects and identifies enhancements and improvements that increase the quality and efficiency the process

Desired :

• 1-3 yrs of experience in a technical (voice) support process

• Good Knowledge in SQL

• Excellent communication skills – verbal and written.

• Must be able to work in a team environment.

• Ability to multi-task and work with confidential data

• Basic SQL knowledge and aptitude to learn more.

• Good knowledge of MS office.

• Previous Support experience desired. (Telephone Support)

• Proactive, self-motivated; ability to work in flexible hours

• The candidate is required to adhere and enforce the security policies of the organization

Note : The following candidates need not apply:

1. BE / B.Tech / MCA.
2. Candidates with less than 1 year in the current company.
3. Candidates who have worked with 3 or more companies and possess only 2 years experience.
4. Candidates who have applied in the last 6 months.

Candidates are requested to carry one copy of their CV, Passport size Photograph & Pay slip.

Website : http://www.adp.com

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OR CLICK HERE TO POST YOUR CV AT NAUKRI.COM and then apply above