CSE jobs For Call Centre Freshers Chennai- QuscientJuly 27th, 2011 Posted by VFreshers
Job Position : Customer Service Executive / Senior Customer Service Executive
Number of Posts : 20
Name of the Organization : Quscient
Experience: 0 – 1 Years
Job Location: Chennai , Tamil Nadu
Salary : INR 1.25 Lakhs to 1.75 Lakhs
Job Details :
Hiring for a UK Process – Inbound Customer Support Service.
- Fluent spoken and written English
- Good telephonic etiquette
- Experience in International Call Center for atleast 1 year
- Good communication & organizational skills
- Computer literate
- Proficiency in using the Internet for searches
- Ability and willingness to learn new things
- A high degree of accuracy and attention to detail
- Ability to work well on your own and also as part of a team
- Willingness to work in the late night shifts and flexible to work in different shifts
Job Duties :
- Will receive calls from Students from UK, Dubai, Mauritius and India.
- Has to guide/resolve Students’ queries.
- Log the calls in a ticketing application
- Escalate the calls to respective department as per the scope
- Track the calls in a spreadsheet and report EOD to the Team Leader
Details of the Organization :
We wish to introduce ourselves as Quscient (pronounced Q-Scient, it represents quality powered by knowledge), a world-class Transformational Business Process Outsourcing Company, sharply focused on Finance, Accounting domain providing
1. Process consulting
2. Finance, Accounting Outsourcing (FAO) Consulting
3. Accounting Back Office service to mid-market companies
4. Structured Transaction Processing (e.g. Mortgage Processing)
5. Tax Return Preparation and Book-keeping/Write-up outsourced services to CPAs and Accounting firms.
Quscient has a state-of-the-art offshore service delivery center in Chennai, India and a client service office in Vienna VA, USA. WE are looking to expanding our base in CHennai and require outstanding candidates.
Apply : Email ur cv to email@example.com
Email Subject : Profile from vfreshers.com