Freshers Jobs India

CSE jobs For Call Centre Freshers Chennai- Quscient

July 27th, 2011 Posted by VFreshers

Job Position : Customer Service Executive / Senior Customer Service Executive

Number of Posts : 20

Name of the Organization : Quscient

Experience: 0 – 1 Years

Job Location: Chennai , Tamil Nadu

Salary : INR 1.25 Lakhs to 1.75 Lakhs

Job Details :
Hiring for a UK Process – Inbound Customer Support Service.

Required :

  • Fluent spoken and written English
  • Good telephonic etiquette
  • Experience in International Call Center for atleast 1 year
  • Good communication & organizational skills
  • Computer literate
  • Proficiency in using the Internet for searches
  • Ability and willingness to learn new things
  • A high degree of accuracy and attention to detail
  • Ability to work well on your own and also as part of a team
  • Willingness to work in the late night shifts and flexible to work in different shifts

Job Duties :

  • Will receive calls from Students from UK, Dubai, Mauritius and India.
  • Has to guide/resolve Students’ queries.
  • Log the calls in a ticketing application
  • Escalate the calls to respective department as per the scope
  • Track the calls in a spreadsheet and report EOD to the Team Leader

Details of the Organization :
We wish to introduce ourselves as Quscient (pronounced Q-Scient, it represents quality powered by knowledge), a world-class Transformational Business Process Outsourcing Company, sharply focused on Finance, Accounting domain providing

1. Process consulting

2. Finance, Accounting Outsourcing (FAO) Consulting

3. Accounting Back Office service to mid-market companies

4. Structured Transaction Processing (e.g. Mortgage Processing)

5. Tax Return Preparation and Book-keeping/Write-up outsourced services to CPAs and Accounting firms.

Quscient has a state-of-the-art offshore service delivery center in Chennai, India and a client service office in Vienna VA, USA. WE are looking to expanding our base in CHennai and require outstanding candidates.

Website: http://www.quscient.com

Apply : Email ur cv to shanthi.augustus@quscient.com

Email Subject : Profile from vfreshers.com

Are you a 2014 / 2015 Fresher? Get an IMPROVED CV in Rs. 399 only!

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