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Freshers Customer Care Executive Jobs in India -  Customer Care  Job vacancies in Mumbai

About Company :
Goldshield is a profitable, marketing-led, emerging British pharmaceutical and healthcare company. Growth has been rapid and achieved both organically and through astute product acquisition. The Group has grown to its present size with equity funding of only ?1.8 million up to 31 March 1998 having commenced trading in 1991.

The Directors believe that this growth has been driven principally by the Group’s marketing skills, customer focus, product ranges and developments, financial controls and extensive staff training. Goldshield aims to service a much broader segment of the pharmaceutical and healthcare markets than many similarly sized pharmaceutical companies. It sells ethical (prescription) pharmaceuticals, non-prescription medicines, vitamins, minerals and supplements and a wide range of other healthcare products. To service its customers’ needs from the highly regulated to the consumer driven markets, Goldshield operates as two divisions, the Pharmaceutical Division and the Healthcare Division.

Goldshield chooses to market products which match its rigorous marketing and financial return criteria. Product licences and brands, where appropriate, are acquired or, increasingly, developed internally. The Directors consider that opportunities exist to acquire further products and develop product line extensions and new chemical entities which meet the Group’s investment criteria.

Job Title : Customer Care Executive

Experience : 0 – 2 Years

Job Location : Mumbai

Job Description :
Managing the customers expectations in the right manner
Provide the customer with the best customer service and after sale service.
Suggest the customer with the right supplement depending on customer’s health concern.
Follow correct procedure to process the orders as per the data protection act.

Desired :
Excellent listening skills.
Good command over language.
Ready to work night shifts

Website : http://www.goldshieldplc.com

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