VFRESHERS

Mumbai Customer Service Fresher Job Openings in Wipro Bpo

Job Title : Customer Service Executive

Experience: 0 – 2 Years

Job Location: Mumbai

Job Description :

• Quickly and accurately performing multi-tasks like documenting information, seeking information, problem solving and updating by researching on data,
• Demonstrate strong work ethics by maintaining confidentiality of information
• Answer client calls and assist customers with immediate response support needs, handle/route accordingly delivering support for all customers.
• Log Customer calls
• Provide first level support on medical insurance related queries using documented procedures.
• Identify and provide input on unique or recurring customer problems.
• Ensure proper escalation procedures.
• Ability to learn and apply detailed procedures

Desired :

• Any undergraduate, graduate, post graduate, diploma or equivalent ( NO BE, BTECH,MTECH, MBA, BSCIT)
• Very Good Communication skills
• Previous experience in the health care processing is preferred.
• Experience of 1-2 years if not fresher willing to work with all parameters.
• Age between 18 yrs – 45 yrs.

About Company :
Wipro BPO has been rated as one of the Best Employers in India (Best Employers Hewitt Survey for 2007). Wipro BPO has been judged 11th amongst the top 25 Best Employers in the country. 230 Companies Spanning banking, IT services, manufacturing, public sector undertakings and FMCG sectors participated.

The 2007 Global Excellence Awards were established to honor, recognize and promote organizations and individuals within the shared services and outsourcing community that demonstrated best practices, outstanding leadership, innovation and value addition in this constantly evolving industry.

The only Indian company to be profiled in high powered list of 25 Companies – “Champions of Innovation (IN25)” – By Business Week (June 2006)

Company Name: Wipro BPO Solutions Ltd

Address:
Wipro BPO Solutions Ltd
Wipro BPO, Tower7, 3rd Floor, Above CBD Belapur
Station, CBD Belpur, Navi Mumbai, Mumbai,
Maharahstra – 400706,INDIA
MUMBAI,Maharashtra,India 400001

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