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Freshers Customer Support Executive Entry Level Jobs in India - Customer Support Executive Job vacancies in Delhi

About Company :
WNS Global Services manages and operates critical business processes for leading global companies. We have a proven track record of creating value for our clients and using our domain expertise in industries such as travel, insurance, financial services, healthcare services, professional services, retail/manufacturing and logistics.
India’s first NYSE listed BPO company.
Ranked no. 3 in the Black Book of Outsourcing for the year 2007.
Ranked one of the two best BPO firm by NASSCOM; One of the Top 20 emerging companies in India by Business Today magazine (Nov,’05); Named ‘Best Performing BPO Provider’ by global newsletter Managing Offshore; ‘Leader in Human Capital Development’ by leading offshore outsourcing advisory firm NeoIT (Jan. ’05) and ranked at No.3 as ‘Most Respected ITES Company’ by Business World magazine (Nov. ’04).
Infrastructure

Job Title : Sr. Customer Support Executive, Customer Support Executive 

Experience : 0 – 3 Years 
 
Job Location : Delhi/NCR 

Job Description :
Answer inbound calls
Document the calls to ensure all information is captured
Ensure one time call resolution
Maintain accuracy of information given and documented
Adhere to standard operating procedures required by the process
Attend briefings, trainings/refresher sessions and meetings as required
Should be able to work in roational night shifts 

Desired :
Excellent Communication skills
Logical reasoning and analytical skills
Ability to work with speed and accuracy
Prioritizing and organizaing skills
Team working 
 
Website : http://www.wns.com

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