VFRESHERS

Designation: Voice Based Customer Support Executive (Associate level)

Experience:0 – 2 Years

Job Location:Mumbai

Job Description: Answer / Make calls / work on queues as required,Understand customer queries / request and act accordingly,Update knowledge of process on regular basis.

Educational qualification: HSC or any graduate.

Skills : Excellent Communication in English,Knowledge of basic computer operations, Willingness to rotate shifts as needed, Courteous with strong customer service orientation,Good listening and speaking skills, Good sales skills.

Company Profile: Wipro BPO (Division of Wipro Ltd) is one of the largest Integrated IT BPO Company in India and amongst the top 3 Offshore Service Providers in the World. WBPO is one of the fastest growing Business Units in Wipro.With 19,000 + employees across 7 locations in India and 2 offices in Romania and Shanghai, WBPO specializes in diverse services across industries that span Technical Helpdesk, Customer Relationship Management, Finance & Accounting, Knowledge Processing, Procurement and Human Resources Service.

Contact Details

Company Name:Wipro BPO Solutions Ltd

Website:http://www.careers.wipro.com/bpo

Executive Name:Yadnesh Dalvi
 
Email Address:yadnesh.dalvi(at)wipro.com

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