Freshers Jobs India

Dehradun BPO Freshers Recruitment 2010-Spanco BPO

November 7th, 2010 Posted by VFreshers

Job Position : Customer Service Associate

No of Openings : 300

Experience : 0 – 5 Years

Job Location : Dehradun

Job Responsibilities :

  • Ensure that the calls are answered as per procedures
  • Ensure that the assigned targets in accordance with SLA are met
  • Ensure that the quality of the calls is in compliance with predefined
  • Identify potential areas for process improvements & highlight the
    same to the TL
  • Provide the relevant process reports on a on a daily basis
  • Ensure adherence to established attendance schedules
  • Provide process training to new team members to facilitate their levels of performance – mentor / mentee relationship

Required :

  • Under Graduate/ Graduate with Computer literacy (MS Office & Domain knowledge)
  • Basic IT, Comfortable with computers, Telephone handling/etiquette skills
  • Business Etiquette
  • Strong verbal/oral and written communication skills. Pleasing personality with an assertive voice
  • Excellent communication skills
  • Voice and listening comprehension
  • Should be proactive in providing consistent quality service
  • Self Discipline, Listening, Patience are some desirable skills.
  • Fair numeric aptitude, problem solving and analytical skills
  • Ability to meet goals and deadlines in a fast paced highly stressful environment

Job Details :
This role is primarily responsible for taking inbound calls as per the SLAs outlined bv to the client.

About Company :
SpancoBPO leading edge customer service support ensures optimal customer service experience for your customers. By bringing together best of breed processes, advanced technological expertise and best people, we ensure world-class customer service for your customers while simultaneously reducing the associated costs.

Apply : Email ur cv to vivekm@spancobpo.com

Email subject : Profiles from vfreshers.com

Website http://www.spancobpo.com

Are you a 2014 / 2015 Fresher? Get an IMPROVED CV in Rs. 399 only!


  1. # 1 Mayank Thapa Says:

    Hello Sir,
    This is Mayank Thapa willing to do a job in a BPO specially in Spanco coz’ i have heard that it’s a very gud nid gr8 option for starting my carrer…So i would like to B a part of it,..,,,
    Thank you,
    Your Respected,

  2. # 2 Deepak Bhandari Says:

    Dear Sir,

    Urgently Require Job

  3. # 3 mohd shoaib Says:

    m doing b.tech 2nd year from UIT dehradun
    wnt 2 a part time job

  4. # 4 gaurav malik Says:

    hello sir
    i m a student of bca 2nd year in dehradun .i want a part time job in spanco.
    i shall b very thankfull to you for this act.

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