Delhi/NCR Gurgaon BPO Operations Jobs-Vision Beyond CorporationMay 25th, 2010 Posted by VFreshers
About Company :
A renowned international name……….
Job Position : Associate Operations
Experience : 0 – 1 Years
Work Location : Delhi, Delhi/NCR, Gurgaon
Job Responsibilities :
- This position is responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- The role includes ensuring customer ‘delight’ and providing a consistent service experience, including timely resolution of customer queries / concerns.
- Handling incoming customer calls
- Make revert calls to customers as required
- Review personal performance reports regularly
- Good Communication Skills and PC Skills
- High customer orientation
- Good analytical ability
- Process control, customer satisfaction
- Productivity, Efficiency
- Meet other objectives as set by the unit-head
- Possess good interpersonal relationships with colleagues and exhibits good team spirit and rapport building.
- Open to working in shifts
- Assist team leader through various support activities
Apply : Email ur cv to email@example.com
Email Subject : Profiles from vfreshers.com