Freshers Jobs India

Delhi/NCR Gurgaon BPO Operations Jobs-Vision Beyond Corporation

May 25th, 2010 Posted by VFreshers

About Company :
A renowned international name……….

Job Position : Associate Operations

Experience : 0 – 1 Years

Work Location : Delhi, Delhi/NCR, Gurgaon

Job Responsibilities :

  • This position is responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
  • The role includes ensuring customer ‘delight’ and providing a consistent service experience, including timely resolution of customer queries / concerns.
  • Handling incoming customer calls
  • Make revert calls to customers as required
  • Review personal performance reports regularly

Required :

  • Good Communication Skills and PC Skills
  • High customer orientation
  • Good analytical ability
  • Process control, customer satisfaction
  • Productivity, Efficiency
  • Meet other objectives as set by the unit-head
  • Possess good interpersonal relationships with colleagues and exhibits good team spirit and rapport building.
  • Open to working in shifts
  • Assist team leader through various support activities

Apply : Email ur cv to byadav@vbeyond.com

Email Subject : Profiles from vfreshers.com

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