VFRESHERS

Upselling Voice Support Job Openings at Dell International Services Bangalore

Job Title: BPO Executive

About Dell:
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Experience: 0 – 2 Years

Location: Bengaluru/Bangalore

Education: Graduates

Job Description:
• Responsible to understand the technical issues of customers and transfer the call to the queue which supports those issues.
• Answers basic questions on installation, operation, configuration, customization, and usage of assigned products.
• Identify scope for upgrading the products and convince customer to buy the same.

Desired:
• Strong telephone etiquette skills.
• Good verbal and written communication skills.
• Good Selling skills.

Required: Basic knowledge of Computer Hardware

Eligibility:
• Freshers with No Back Papers in the previous semesters can apply.Undergraduates need to have 2 years experience.
• Should be willing to work in Night Shifts

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