Domestic Voice Process Openings- Microland BangaloreFebruary 17th, 2011 Posted by VFreshers
Microland Bangalore BPO Freshers Recruitment Domestic Voice Process Jobs – 17 Feb 2011
Job Position : Domestic Voice Process Executive
No of Openings : 100
Name of the Organization : Microland
Experience: 0 – 1 Years
Job Location: Bengaluru/Bangalore
Rupees 1,50,000 – 2,00,000
Graduate fresher’s like BCA, MCA, MBA, Msc, BSc, BHM, BBM, BCom, BA, BBA, Diploma holders and ITI,10+2 (with min 1 year any domain experience) pursuing graduation, backlogs in graduation, awaiting results.
Job responsibilities :
- Technical Support (voice) on basic operational or maintenance of Networking products like computer routers, modems .
- Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
- Escalate problems when unable to resolve customer issues.
- Log and sufficiently document all contacts with customers in designated tools.
- Identify and provide input on unique or recurring customer problems.
About Company :
Microland’s Infrastructure Management Service is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base
1B, Ecospace Outer Ring Road Bellandur
Apply : Email ur cv to firstname.lastname@example.org