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Domestic Voice Process Openings- Microland Bangalore

February 17th, 2011 Posted by VFreshers


Microland Bangalore BPO Freshers Recruitment Domestic Voice Process Jobs – 17 Feb 2011

Job Position : Domestic Voice Process Executive

No of Openings : 100

Name of the Organization : Microland

Experience: 0 – 1 Years

Job Location: Bengaluru/Bangalore

Salary :
Rupees 1,50,000 – 2,00,000

Required :
Graduate fresher’s like BCA, MCA, MBA, Msc, BSc, BHM, BBM, BCom, BA, BBA, Diploma holders and ITI,10+2 (with min 1 year any domain experience) pursuing graduation, backlogs in graduation, awaiting results.

Job responsibilities :

  • Technical Support (voice) on basic operational or maintenance of Networking products like computer routers, modems .
  • Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
  • Escalate problems when unable to resolve customer issues.
  • Log and sufficiently document all contacts with customers in designated tools.
  • Identify and provide input on unique or recurring customer problems.

About Company :
Microland’s Infrastructure Management Service is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base

Website: http://www.microland.co.in

Address:
Microland Limited
1B, Ecospace Outer Ring Road Bellandur
BANGALORE,Karnataka,India 560001

Apply : Email ur cv to o_shruthibc@microland.com

Are you a 2014 / 2015 Fresher? Get an IMPROVED CV in Rs. 399 only!


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