VFRESHERS

About Company :
Fidelity National Information Services, Inc. (NYSE:FIS) is the leader in Global Financial Technology. Headquartered in Jacksonville, Fla., FIS maintains a strong global presence, serving more than 14,000 financial institutions in more than 80 countries with combined employee strength of over 24000 worldwide. FIS has global annual revenue of US $ 3.45 Billion. Part of the S&P 500¨, FIS is Fintech No. 1 in providing solutions for Banks, Credit Unions, Saving Institutions, Retail Merchants, State Governments, Telecom companies, Payment Networks, Finance companies, Insurance companies and Gaming industry. FIS provides solutions in Core Processing, Item Processing, Automotive Finance, International, Fraud, Loyalty Programs, Technology Services, Debit, Merchant, Prepaid Card, Credit Cards, Decision Solutions, Retail Check, and Print & Mail.

We boast of having 8.7 Million Credit Card accounts, over 4.3 Billion Checks accounts, more than 8 Million Loyalty accounts, over 47 Million Debit Cards ,more than 79 Million Pre Paid Cards and 60 Million Screened Account opening in over 100 K Branches. In India, we have our presence in 5 cities – Chennai, Bangalore, Chandigarh, Gurgaon and Mumbai.

Job Position : Customer Service Executive – Voice

Experience : 0 – 2 Years

Work Place : Mumbai

Job details :

1. Full Time – Inbound Customer Service associates required with 2 yrs of relevant experience. 80% voice and 20% back office. Willing to work in night shifts for a telecom service provider company.
2. Part Time – Outbound Collections (1st Party) Shift timings : 630 am – 930 am
3. Full Time – Customer Service Executives required for a UK based telecom service provider for a web based email writing process

Required :

1. French speaking Customer Service Executive required for a US based process having atleast 6 months of relevant experience.
2. Technical Helpdesk Executives required with minimum 6 months experience in Helpdesk support.
3. Excellent communications skills both verbal and written
4. Willingness to work in shifts

Website : http://www.fisglobal.com

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