VFRESHERS

Designation: Customer Care Executive

Experience: 0 – 3 Years

Education: UG – Any Graduate – Any Specialization
PG – Any PG Course – Any Specialization

Job Description: Customer Support:
1.Taking inbound calls
2.Sending correspondence
3.First point resolution for the customers and coordinating with different departments to provide excellent customer service.
4.Ensuring all customer complaints resolved.
5.Building efficiencies.
6.Ensuring all service levels are met and exceeding expectations.

Sales:1.Making outbound calls.
2.Inviting customers and demonstrating products.
3.Closing sales.
4.After sales courtesy calling to each customer.

Below the line activities:1.Courtesy calling to all store customers.
2.Sending mailers and e-mail blast.
3.Data entry.
4.Follow up calls on promotional activities.
5.Helping other team members.

Desired Profile: – Excellent Communication
- Customer Orientation
- Keen to learn

Bose in India is the 16th wholly owned Subsidiary of Bose Corporation, United States. Bose India is a unique subsidiary in more than one way. The most important is our business model. In India we operate out of two business segments :
Professional Systems Division; Which is responsible for providing complete turnkey audio-video & control system solution for any public space.

Location: Delhi/NCR

Contact: Bose Corporation India Private Limited

Email: hr(AT)boseindia.com

Website: http://www.boseindia.com

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