FRESHERS BPO/KPO JOBS <> HSBC-BANGALOREJuly 7th, 2008 Posted by VFreshers
Company Profile : The HSBC Group is one of the world’s largest banking and financial services institutions which has an international network of about 10,000 offices located in 82 countries and territories spread across the Asia Pacific, Europe, the Americas, Middle East and Africa. It provides its services to over 125 million customers through 312,000 employees. *
Experience:0 – 4 Years
Job Description : Acquire knowledge on HSBC products and procedures.
Efficiently handle inbound and outbound calls to resolve overseas customer queries.
Electronically process data and respond to customers queries pertaining to banking transaction from HSBC offices across the globe.
Desired : Excellent English communication skills.
Ability to interpret and handle complex numerical data.
Excellent interpersonal and negotiating skills.
Good keyboard skills.
Flexibility to work in shifts.