FRESHERS CSE / TSE JOBS MUMBAI <> WNS GLOBAL SERVCES
About company : WNS Global Services manages and operates critical business processes for leading global companies. Our experienced and diverse leadership team is complemented by over 17,000 professionals working on a world class 8850 workstation infrastructure.
India’s first NYSE listed BPO company.
Ranked no. 3 in the Black Book of Outsourcing for the year 2007.
Ranked one of the two best BPO firm by NASSCOM; One of the Top 20 emerging companies in India by Business Today magazine (Nov,’05); Named ‘Best Performing BPO Provider’ by global newsletter Managing Offshore; ‘Leader in Human Capital Development’ by leading offshore outsourcing advisory firm NeoIT (Jan. ‘05) and ranked at No.3 as ‘Most Respected ITES Company’ by Business World magazine (Nov. ‘04).
Infrastructure
Over 815,000 sq. ft. facility at 10 centres in Mumbai, Gurgaon, Pune, Nashik, Colombo (Sri Lanka), Ipswich (UK).
Experience : 0 - 4 Years
Job Description : Answer inbound calls
Document the calls to ensure all information is captured
Ensure one time call resolutionMaintain accuracy of information given and documented
Adhere to standard operating procedures required by the process
Attend briefings, trainings/refresher sessions and meetings as required
Should be able to work in roational night shifts
Desired : Excellent Communication skills
Logical reasoning and analytical skills
Ability to work with speed and accuracy
Prioritizing and organizaing skills
Team working
Location : Mumbai, Mumbai Suburbs
Contact Harshada
Telephone : 40473052
Email : tag.mumbai(at)wnsgs.com
Website : www.wnsgs.com
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