Freshers HR Back Office Jobs- Accenture BangaloreJune 29th, 2011 Posted by VFreshers
Accenture Bangalore is hiring freshers having good communication skills as Process Associates – 29 June 2011
Job Position : Process Associate
Name of the Organization : Accenture
Experience: 0 Years / Freshers
Job Location: Bangalore (Karnataka)
- Teaming and Collaboration
- Analytical Thinking
- Multi Tasking/ Time Mgt
- Resulted Oriented
- Customer Service Orientation
- Voice Skills
- Willing to work in night shift
Job Duties :
- Provide Top Quality Customer Service in all customer interactions.
- Record and document all customer contacts.
- Maintain the appropriate level of process knowledge.
- Demonstrate command of all support applications.
- Handle all customer queries to avoid escalation, whenever possible.
- Continuously improve systems knowledge, and communications skills.
- Participate in process improvement initiatives.Work Environment and Personal Development.
- Support and sustain a positive work environment that fosters team performance through own work and behavior.
- Be receptive to performance feedback and work on improving own skills.
- Help identify and resolve conflicts.
Details of the Organization :
Accenture is a global management consulting, technology services and outsourcing company, with approximately 211,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$21.6 billion for the fiscal year ended Aug. 31, 2010.
Accenture IBC Knowledge Park 4/1, Bannerghatta
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