Freshers HR Back Office Jobs at Accenture BangaloreMay 2nd, 2011 Posted by VFreshers
Accenture Bengaluru needs Graduate freshers For Back office operations – 2 May 2011
Job Position : HR Back Office Exec
Experience : 0 – 1 Years
Qualification : B.A – Any Specialization,B.B.A ,B.Com,B.Sc – Any Specialization
Job Location : Bengaluru/Bangalore
Job Responsibilities :
- Provide Top Quality Customer Service in all customer interactions.
- Record and document all customer contacts.
- Remain available to work for 8 hrs a day.
- Maintain the appropriate level of process knowledge.
- Demonstrate command of all support applications.
- Handle all customer queries to avoid escalation, whenever possible.
- Continuously improve systems knowledge, and communications skills.
- Participate in process improvement initiatives.Work Environment and Personal Development.
- Support and sustain a positive work environment that fosters team performance through own work and behavior.
- Be receptive to performance feedback and work on improving own skills.
- Help identify and resolve conflicts.
- Clarify the needs of the customer, solve customer inquiries related to ER and Data Management and Content Management
- Assist in the resolution of the concerns of the customer.Educate the customer when necessary,Help identify and resolve conflicts.
Address of the Company :
Accenture IBC Knowledge Park 4/1, Bannerghatta
Apply : Email ur cv to firstname.lastname@example.org
Email Subject : Profile from vfreshers.com
Details of the Company :
Accenture is a global management consulting, technology services and outsourcing company, with approximately 211,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$21.6 billion for the fiscal year ended Aug. 31, 2010.
Website : http://www.accenture.com