VFRESHERS

About Company : UBS is a leading global financial services firm. We run one of the globe’s largest IT organizations, whose innovative, flexible and technologically cutting-edge solutions make a significant contribution towards the success of the bank.

Experience:0 – 1 Years

Location:Hyderabad / Secunderabad

Job Description :  Work closely with business aligned service delivery and service introduction teams to understand the service or operational requirements
Monitoring alerts for Unix, Wintel, DB services and Backup for Investment Banking area. This is a level 0 or 1 activity based on a global workflow system
Ensure that the work is carried out as per agreed service level targets
Responsible for workflow escalation to second level support teams
Responsible for creation of tickets
Escalate issues to the request coordinator to ensure that the business is kept updated on the progress

Desired : 3 years full time graduate in any stream including technical diploma holders.

Company Name:UBS Service Centre India

Website: www.ubs.com
 

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