VFRESHERS

Job Description: We ALLIANZ, a successful member of the global Allianz Group is one of UK’s largest insurance companies. Founded in 1905 as Cornhill Insurance, Allianz, UK today reflects the financial strength and global reach of Allianz with the local expertise and reputation for customer service that has always been Cornhill’s trademark. The Allianz group is one of the world’s largest financial service providers, with over 60 million clients in over 70 countries. Allianz, U K as part of its international expansion programme has set up an offshore development centre-ALLIANZ CORNHILL INFORMATION SERVICES (ACIS) – in India, at Thiruvananthapuram (Trivandrum), Kerala. Based in a prestigious business park, this Centre features the very latest in technology in both IT & ITES, offering a working environment unsurpassed in terms of quality. We offer you competitive salaries, first class training and an outstanding future in ACIS. As we ramp up our operations, this is an exciting time to join us.Please find the details of our requirement as mentioned below: Person Specification – Outbound Sales
Working with people: able to show credible experience of working effectively in a team environment, building loyalty and confidence in others.
Ability to learn: able to demonstrate learning from the interview process and the questioning, able to give examples of earlier learning.
Customer Services: able to show credible experience of working with customers and providing a high level of care, behaving in a professional manner & building rapport with Customers. Ideally in a BPO or Call Centre environment.
Problem Solving/Objection Handling: able to show credible experience of effective problem solving, reacting to problems in a calm & professional manner. Resolving the situation appropriately.
Influencing/Persuasiveness: able to show credible experience of influencing or persuading others through establishing needs.
Initiative: able to work with concepts with a view to change/continuous improvement and assisting learning and development
Resilience: able to show credible experience of resilience in a business/professional environment and to deal with adverse situations in a positive manner.

Essential Skills/Attributes: Communication: Able to communicate clearly & effectively.
Adaptability: Must be responsive to change as working in a fast pace, regularly changing environment.
Reliability: Due to work priorities in the call centre good time keeping & regular attendance is a priority
Target Driven: Experience of working under defined targets and achieving such targets

Experience:      Minimum 6 months sales experience, preferably in a call centre/BPO environment.
Relevant experience would be inbound or outbound selling of products or services such as mobile phone contracts, airtime or credit cards, credit card protection products   Ability to influence customers in a sales or service environment.     Experience working with UK or US Clients/Customers or in the Finance sector is also advantageous.  
Interested candidates with relevant experience can send their resumes to [HIDDEN TEXT] stating CSA in the sub of the mail  

Experience: 0 – 1 years

Education: Any graduate

Job Category: • Sales • Call Centre, BPO, Customer Service

Job Location: Tiruvananthapuram

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