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FRESHERS JOBS <> DELL INTERNATIONAL SERVICES BANGALORE – TECHNICAL SUPPORT

February 27th, 2008 Posted by VFreshers

Designation: Technical Support : Voice( US)

Experience:0 – 3 Years

Location:Bengaluru/Bangalore

Job Description: Provide first-level technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.
 
Desired Candidate Profile : Immediate Openings in Dell International Services , Bangalore .

Skills: Flawless Communication skills and Good Technical Troubleshooting skills

Job Description: Provide first-level technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.

Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.

Qualification : Bachelor Degree, PUC (with one year of international call center experience);
Diploma Courses (post 10+2 with 1 year international call center experience);
Engineering Degree or Post Graduate Degree (with at least 1 year experience in customer care / semi-tech international call center process)
1.Basics of Computers including Operating Systems, hardware and internet .
2.Basic PC Hardware / A+ Certification / MCDST Certification 90 days will be added advantage
Exposure to technical support trouble shooting in international call centers will be an added advantage.

Company Profile : Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
 
Contact Details

Company Name:Dell International Services

Website: http://www.dell.com

Executive Name:AVANTIKA

Address:Dell International Services
Divyashree Greens,Survey # 12/1, 12/2A ,
Challaghata village, Varthur Hobli,
Kormangla Inner Ring Road,
Bangalore – Karnataka ,INDIA 560036

Email Address:avantika_samson(at)dell.com

Telephone:9902342214

Apply:
If you have registered your CV with Naukri.com CLICK HERE to apply
OR 
CLICK HERE TO REGISTER YOUR CV with Naukri.com and then apply above


3 Comments

  1. # 1 FRESHERS @ DELL INTERNATIONAL SERVICES BANGALORE - TECHNICAL SUPPORT « WALK-IN FOR JOBS @ JOB BLOGR Says:

    [...] : CLICK HERE to [...]

  2. # 2 Vijaya Says:

    Hi

    InvariantLogic is looking for developer and team lead in the following area.

    Educational Qualification : BE / B Tech in Computer Science or MCA
    Experience in years : 2 to 6 years

    Job Profile 1 : As per SRS Design, Implementation and Product support of Telecom applications for large real-time systems.

    Skill sets : 1. Design and Coding in C++ using OOAD techniques.
    2. Domain knowledge of SS7 along with Protocol analysers.

    Job Profile 2 : As per SRS Design, Implementation and Product support of Telecom applications for large real-time systems.

    Skill sets : 1. Design and Coding in C++ using OOAD techniques.
    2. CORBA

    Job Location : Mumbai

    Please send your updated resume to vijaya@invariantlogic.com or career@invariantlogic.com

  3. # 3 kandhasamy Says:

    RESUME
    Contact No:9894306376
    T. KANDHASAMI # 41/18, Raja Godown St
    Thimiri – 632 512.
    Vellore District.
    E-mail:kandhan_samy2007@yahoo.co.in

    Objective :

    To become a through – bred Engineer and to achieve great heights in the chosen field.

    Software Exposure:

    Programming Languages : C, C++ and .NET

    Operating Systems : DOS, Windows Family

    Academic Profile:

    · Diploma in Information Technology from Dr. M.G.R. Polytechnic, with aggregate of 82% in the year of 2005-2007.

    · Higher Secondary School from Government Boys Higher School, Thimiri with 71% in the year 2005

    · Secondary School Leaving Certificate from Government Boys Higher Secondary School, Thimiri with 80.2% in the year 2003.

    Project Profile:

    Project Title : Speech Recognize System

    Project Description : 1. Accept the voice command from the user
    2. Runs the appropriate application
    3. Read the text file
    4. Provides the interface to properties of TTS
    5. Provides the interface for creating and
    Updating the CFG files
    6. Provide interface to add/delete voice
    Command
    NAME OF THE COMPANY : DELPHI-TVS (DIESEL SYSTEM LTD)
    Mannur Kootu Road
    Thodukadu Post Sriperumbudur Taluk Chennai-602 105

    Duration : 9-8-2007 to till date
    Designation : Material Planing Department(MPD)
    Nature of Work : * Offering to Good Inwards * Material offering to quality
    * Material Testing Issue to Material Lab
    * Issue to line any time
    Additional Qualification:
    · English Junior Grade(TYPING)

    Elective Subjects:

    · Management Information System
    · System Analysis and Design

    Interest and Hobbies:
    · Listening Music
    · Playing Cricket

    Personal Profile :

    Name : T. KANDHASAMI
    Father’s Name : B. Thirunavukkarasu
    Date of Birth : 10.06.1987
    Gender : Male
    Languages Known : Tamil & English

    I hereby declare that the information given above is true and correct to the best of my knowledge and belief.

    Place : Thimiri Yours Truly
    Date :21.7.2008 T. KANDHASAMI

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