Freshers Jobs India

Future E-Commerce Infrastructure Limited Hiring Freshers in Mumbai as CSA

November 29th, 2011 Posted by VFreshers

Job Position : Customer Service Associate

Number of Posts : 5

Name of the Company : Future E-Commerce Infrastructure Limited

Experience: 0 – 4 Years

Job Location: Mumbai, Maharashtra

Job Details :
The Customer Service Associate will be a very integral part of an already excellent customer service team. The success largely depends on how well we serve our customers. This is one of the critical roles within the organization since this person will be responsible for directly customer concerns & Complaints.

Job Duties :

  1. Responding to Customer concerns via phone, email and chat in a timely manner.
  2. Proactive reaching out to customers from time to time and ensure he get service for his issues
  3. Willing to work in shifts To provide timely and effective resolutions to customer’s queries.

Required :

  • Excellent Communication Skills
  • Minimum 6 months experience in a Customer service.
  • Presentation Skills
  • Must have the ability to work independently
  • Willing to work in shift.

Details of the Company :
Futurebazaar.com is the digital commerce arm of Future Group – the family of retailers that brought you stores like Big Bazaar, Food Bazaar, Pantaloons, Central, Ezone, Hometown, Holii among others. Built on a dream to transform the way India shops, we are here to bring the best of deals from across categories at unbeatable prices.
Using the collective merchandising strength and customer understanding of India’s foremost retailers, we have set extremely high standards for ourselves – right from the quality of products to selection of deals to customer service. We at Futurebazaar.com relentlessly keep trying new and exciting things every now and then. There’s plenty of action all around with top deals from the best brands happening every minute. You can choose to get surprised with daily deals or sweat it out for the weekly battleground deals. Still better, follow celebrities & guests who suggest their Top 10 Picks. And to ensure you don’t miss out on any of your favourite deals, we have multiple payment options that include Cash on Delivery, Easy EMI on Future Money, Cash by Suvidhaa, Easybill among others.
We are here to bring shopping to your doorstep while making it cheaper. We deliver across more than 1500 cities and towns in India covering 16,000 pin codes, all thanks to the supply chain managed entirely by Future Group. It is this united effort that has seen us grow five times in terms of revenue as compared to last year.

Website: http://www.futurebazaar.com

Pantaloon Retail India Limited
Grd Flr Ascot Centre Besides Le Meridien, Sahar
Road,Andheri (east)
MUMBAI,Maharashtra,India 400099

Apply : Email ur cv to apurva.kenny@futuregroup.in

Are you a 2014 / 2015 Fresher? Get an IMPROVED CV in Rs. 399 only!

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