Freshers Jobs India

Genpact 2012 Graduate Freshers Recruitment in NCR/ Delhi- Walkin Drive 8/9/10/11/12 Nov

November 5th, 2011 Posted by VFreshers

Job Position : Customer Care Exec – Operations

Number of Posts : 150

Name of the Company : GENPACT

Experience: 0 – 1 Years

Job Location: Delhi/NCR

Salary : INR 1.25 Lakhs to 1.5 Lakhs

Job Duties :

  1. Responsible for dealing with customer calls as per the SLAs outlined by the client.
  2. Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
  3. Meet customer requirements through first contact resolution.
  4. Listen attentively to customer needs and concerns; demonstrate empathy.

Interview Date : Nov 8th (Tuesday) to Nov 12th (Saturday)

Interview Venue:
Genpact Delhi IT Park DMRC Buliding,
8th Floor Opp Shastri Park ,
Near Metro Station.

Interview Time : 11am to 3 pm

Note : Pls carry the following :

  • One copy of updated resume
  • One passport size photograph
  • One photo-identity proof

Required :

  1. 6 months – 1yrs experience in Voice based process (inbound customer service / query resolution or outbound collections / customer service) interacting with customers
  2. Should possess excellent Oral Communication Skills
  3. Should posses excellent composition & writing Skills

Details of the Company :
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India’s largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.

Website: http://www.genpact.com

Apply : Email ur cv to deepika.mittra@genpact.com

Email Subject : Profile from vfreshers.com

Are you a 2014 / 2015 Fresher? Get an IMPROVED CV in Rs. 399 only!

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