Genpact 2012 Graduate Freshers Recruitment in NCR/ Delhi- Walkin Drive 8/9/10/11/12 NovNovember 5th, 2011 Posted by VFreshers
Job Position : Customer Care Exec – Operations
Number of Posts : 150
Name of the Company : GENPACT
Experience: 0 – 1 Years
Job Location: Delhi/NCR
Salary : INR 1.25 Lakhs to 1.5 Lakhs
Job Duties :
- Responsible for dealing with customer calls as per the SLAs outlined by the client.
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Meet customer requirements through first contact resolution.
- Listen attentively to customer needs and concerns; demonstrate empathy.
Interview Date : Nov 8th (Tuesday) to Nov 12th (Saturday)
Genpact Delhi IT Park DMRC Buliding,
8th Floor Opp Shastri Park ,
Near Metro Station.
Interview Time : 11am to 3 pm
Note : Pls carry the following :
- One copy of updated resume
- One passport size photograph
- One photo-identity proof
- 6 months – 1yrs experience in Voice based process (inbound customer service / query resolution or outbound collections / customer service) interacting with customers
- Should possess excellent Oral Communication Skills
- Should posses excellent composition & writing Skills
Details of the Company :
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India’s largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.
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